IT Remoting In – If there is ever a time that IT has to remote into your computer please make sure everything you are working on is saved. Sometimes they have to reboot your computer and it won’t ask them to save anything if it hasn’t been already. You will lose your work if it’s not saved.
Background Check – The deadline for background checks for MSIA students is the same as our packaging deadline (Friday at noon of week 4).
ISIR Correction – When compiling correction to ISIRs that were completed by the ACs, please only keep a daily total. Remove any corrections from the day before.
Clearing ASNRS – When you email CFA to clear an accounting note please CC the auditor who originally passed your file.
UEH and Adding Schools to Package Task – When you update a package task with UEH info please include which schools are needed to clear the UEH. Make sure this ends up on the “To Be Packaged” table as well.
CLA – Computer Literacy Assessment, this it required in the file now to pass audit. Files will FAIL audit if we do not have them included when the file is submitted to audit. Please upload this into schooldocs. If you need a copy please email your AC. We have to have these for all November students so if there are students packaged already please go back and add them in.
Conversations About Students – Any negative comments that are made about students are unacceptable. If you have a frustrating appointment or call and need to vent please do so with your manager and not your coworkers.
Dislocated Worker – In order to continue receiving the dislocated worker discount the student must maintain a cumulative 2.0 GPA.
Repack Notes – Repack note on your contact manager list in Cvue that is within the 1st AY of the student originally being packaged is your responsibility to get the note cleared. Any other notes or request for updates to ARM or PCEs that take place in AY2+ will need to be directed to the ROSLC team as a repack note. If the business officer contacts a planner to create or update an ARM loan for a past student, please direct to the ROSLC team to have it updated.
Activities – Planners cannot close out an activity if it does not belong to them. Make sure it is reassigned to the correct person and leave it as PENDING.
Dependent Parent No Social – If the parent already put zeros on the FAFSA then it just needs to be wet signed by the parent. If the parent didn’t put zeros then the ISIR needs to be corrected by the planner and then wet signed by the parent.
Notarized Forms – We can turn in files with the picture and FedEx showing it’s shipped but we have to have the original copy by the MOD deadline in order to count them. They will be dropped like a pending POG if we don’t have it.