December 16, 2015

  • CLA’s – Your file will fail if the information on the CLA is incorrect. SS#’s and names need to match the EA.
  • Head of Household (Continued) – As per Joe Henderson (12/15/2015, Sami has email to prove it) “If they’re not picked for verification, we do not have to verify their filing status”. If an ISIR shows “Head of Household” we do not have to fix it or question it if it is not selected for verification. This has changed from the housekeeping from 12/9/2015.

December 9, 2015

  • ARM Approval over 25K – If an ARM approval for over $25K is denied by Dr. Alan Hansen, please remove them from your daily report numbers (like a bad POG). Still do your best to bring in down payments, scholarships, etc., but there are certain cases that cannot be overcome.
  • PLUS Approved but Low Income (Cont.) – When a parent is unable to afford the PLUS and we are trying to bypass the loan we will need a statement from the parent, proof of fixed income, and a completed ARM budget. These items must be turned in to CFA for approval and they all go in the file under FA Parent PLUS Application Results.
  • Head of Household – We have been told by Ed Kraus that if the ISIR shows “Head of Household” but the student should not have filed that way, regardless if they are selected for verification or not, they must correct it. If they put it on the FAFSA on accident it must be fixed or if they actually filed that way then they need to be told to amend their taxes.
  • Entrance Counseling Assistance – Please make sure that you are not stating exactly where to find the answers to the questions. You are allowed to direct the student to use the chart to answer questions but please refrain from pointing out exactly where to go.

December 1, 2015

  • Family Grant – A student who receives the Family Grant when they begin will receive it the entire time they are in school no matter the circumstances. It will now be programed in each AY on the PCE and can be calculated into the ARM. 10% off no matter what.
  • PLUS Approved but Low Income – When a student’s parent is approved, but cannot afford the loan payments, we can get a statement and proof of income to override the need for PLUS.
  • Special Approvals on File Audits – If there is something strange in a student’s file that needed special approval PLEASE include that approval in the file or it will fail. The auditors can only assume it’s wrong unless they see the special permission.