- Family Grant – A student who receives the Family Grant when they begin will receive it the entire time they are in school no matter the circumstances. It will now be programed in each AY on the PCE and can be calculated into the ARM. 10% off no matter what.
- PLUS Approved but Low Income – When a student’s parent is approved, but cannot afford the loan payments, we can get a statement and proof of income to override the need for PLUS.
- Special Approvals on File Audits – If there is something strange in a student’s file that needed special approval PLEASE include that approval in the file or it will fail. The auditors can only assume it’s wrong unless they see the special permission.