March 25, 2016

  • Charges Agreement and Info Sheet – If the campus is incorrect on either of these forms it will be accepted (per Ryan Perry).
  • MPN – If we have an MPN on file that shows “pending” for another school and is not expired Ryan Perry said we can accept it “as long as I can link my loan records to it, I can process”. Best practice would be to get our name on it anyway.
  • POG without Full Grad Date – If a POG does not have the full grad date (Month/Day/Year) it must be approved by CFA. Please send these POG’s to the auditors so they can check with CFA. You must do this before you turn in the file for audit.

March 17, 2016

  • EC – When a student completes Entrance Counseling Online, the results are now showing as 2016-17. If the student completed EC in the past, it may show the applicable award year (14-15, 15-16, etc.)
  • Name Misspelled in CampusVue – In order to change a name in CVue we need the DL, ISIR, and SSC to all match.
  • False Start Student Files  – We need new forms filled out every 12 months. The NSLDS needs to be the most up to date and you need to check the MPN because if it was never activated then it will expire.
  • Both ISIRs Required – Starting for the May 2nd MOD, both ISIRs with the paperwork to go with them will be required to be in the file.

March 11, 2016

  • Copies of Social Security Cards – We cannot accept copies of SSCs. It must be the card itself.
  • Adding House Hold Size to ISIRs – The only time this can be corrected by the FP is when we have a signed verification worksheet and a statement from the student giving us permission to do so.
  • Parent PLUS Credit Check (UPDATED) – The Parent PLUS Credit Check needs to be run within 180 days. If you have a PLUS result that is older than 180 days please run it again. ***The PLUS Auth form is good for much longer. The form itself allows us to run the credit every 32 weeks.

March 9, 2016

  • Uploading Student Documents – As a common courtesy to the auditors and CFA please make sure to have the students docs (ID, SSC, and POG) the right side up before sending to audit. Rotate them if they are upside down or sideways.
  • Step 3 of 5 when using Enrollment Wizard – We have been told to use the start date and Q when putting the term and billing in but L-Dene has verified that we leave the “Start Term” blank. Please see below:docs
  • Italicized Info on Audit Email – If there is an italicized note on your audit pass email please correct it. It will not cause a failure but it does need to be corrected.
  • Adding SNAP to ISIRs – We do need a permission statement from the student in order to correct the ISIR to say yes to SNAP, if they are selected for verification.
  • Parent PLUS Credit Check – The Parent PLUS Credit Check needs to be run within 180 days. If you have a PLUS result that is older than 180 days please run it again.
  • Split Award Years for Pell and SEOG– It is that time of year again when Pell and SEOG need to have a 15-16 disbursement and a 16-17 disbursement. If you have questions, please refer to Erin Anderson’s screen shot email.
  • April MOD Pell– Now that we are down to one disbursement of Pell for 15-16 we can use 2888 instead of the 2887.
  • Laptop Passwords Required Now – Passwords are required now for the HP 450s. It is “student” all lowercase. These laptops are for the Computer Science and Web Design laptops. Students may call and ask you what it is, so now you know.

February 29, 2016

  • Info Sheet (UPDATE)– If a student completes the info sheet and makes an error, the FP is allowed to complete a new one and send it for the student to sign. ***This has been retracted. The FP is no longer able to complete this form on behalf of the student. If this changes Dave will let us know!
  • Address on Info Sheet – If the student address on the info sheet is incorrect you do not need to complete a new one. CFA doesn’t look at that. If any of the references have a wrong address then it will need to be corrected.
  • Cut Off PCE’s – PCE’s cannot be cutoff. They must be corner to corner and show when and who the email was sent to. It also needs to show the disclaimer at the bottom. If anything is cut off it will not pass audit.
  • Money Paid/Received – If the parent gives the student money or pays a bill for the student it does not need to be added to the ISIR as money paid/received. If any person other than the student’s parents gives the student money it needs to be added.
  • SEOG – If the student has used all Pell for the current award year and has a 0 EFC we can still award SEOG.
    If the student has reached Pell aggregate limits and has a 0 EFC we can still award SEOG.
  • Computer Fundamentals – A student can attempt to test out of Computer Fundamentals. It doesn’t cost anything. They can only try one time and have to pass with 90%+. The deadline is Sunday before classes start. If they pass the test then it works like a transfer credit. It can save the students money!!!

February 19, 2016

  • Loss of Subsidy – This is a flag on NSLDS that means students have hit their SULA (subsidized usage limit). The student is still eligible for funding, but it will all need to be in unsubsidized loans. So, instead of the normal $3500 sub and $600 unsub (1st year funding) it would be $9500 in unsub loans. Below is the flag that will show up on NSLDS. Per Joe Henderson in CFA.subsidy
  • IU Write Off Hold (CVue Hold Group) UPDATE – Students with a write off must always make the $500 down payment and the payment on the new ARM must be full payment + $100 prior to reentering. Their ARM must also be approved. No introductory payments will be allowed. (Per Bret Whetman) ***Write off holds for false starts WILL NOT require the above steps to be removed. The old ARM must be consolidated with new ARM then email Bret for the removal.
  • MPN and Info Sheet Reference – If a student is engaged and has a fiancé, they can use “father-in-law” or “mother-in-law” as a reference. Per Courtney England in CFA.
    POG for Masters students – It is not required to turn in a POG for a masters student UNLESS they are a V4 or a V5 verification.
  • Unofficial Transcripts – We can apply potential transfer credits off of an unofficial transcript to the PCE, but it is VERY important that you let the student know that we need the officials to adjust the class schedule. If they don’t turn them in then they will end up taking classes that could have transferred.
  • Show and No Show – Any call for an FAA that takes 10 minutes or longer will be considered a “show”. We have quite a few FPs indicating that FAAs a little over that mark are “no-shows”. 10 minutes is the key!
  • Carryover Students – Carryover students (students that didn’t finish up in the prior mod and are rolling) will count in your EA numbers, but not the FAA number until something has been completed. If a carryover student has completed their updated paperwork, this would be an EA and FAA.