ARM Inquiries and Approvals – Bret Whetman is now the Associate Campus Director of IU, so Melissa Seideman will be taking over any inquiries and approvals for ARM.
Dependents Other Than Child or Spouse – If a student is selected for verification (V1, V5, or V6) and marks that they have dependents other than child or spouse on the ISIR, we will need documentation to prove the claim.
Misspelling on ARM/PCE – CFA will require a new ARM and/or PCE if a student’s name is misspelled on the paperwork.
Changing High School Type on the ISIR – Per Ryan Perry, the only instance where we can make the change on a high school type on the ISIR is if we have an official transcript. Please ensure that the high school type is correct on the ISIR when submitting the file.
Identifying a PJ – If a student has an EFC of anything other than 0000, but indicates to you that they are unemployed, out of work, have been laid off, etc., please be sure to discuss this in further detail, to see if they may be a good candidate for a PJ. QA will be listening for this as well, to ensure we aren’t skipping over something that can benefit our students.
CLE Requests – CFA will add the student to the CLE hold group in CVue when they are officially approved for the CLE.
Federal Direct Loan Origination Fee – It’s changing from 1.068% to 1.069% for both sub and unsub and from 4.272% to 4.276% for PLUS beginning October 1st, 2016.
Dates on Verification Docs – The date on the verification documents cannot precede the date of the ISIR. Be sure to look at the date on the ISIR, to ensure it falls on or after the date of your verification worksheets.
Recalling Messages to Auditors – Do not recall messages to the auditors. It doesn’t work most of the time. If you need to rescind the question or audit just email them again and tell them to ignore it.
AMOT Activity in CVue – Please look for this activity. If there is an activity with this code, the student is working with the academic team to reenter.