October 19, 2016

  • ARM Inquiries and Approvals – Bret Whetman is now the Associate Campus Director of IU, so Melissa Seideman will be taking over any inquiries and approvals for ARM.
  • Dependents Other Than Child or Spouse – If a student is selected for verification (V1, V5, or V6) and marks that they have dependents other than child or spouse on the ISIR, we will need documentation to prove the claim.
  • Misspelling on ARM/PCE – CFA will require a new ARM and/or PCE if a student’s name is misspelled on the paperwork.
  • Changing High School Type on the ISIR – Per Ryan Perry, the only instance where we can make the change on a high school type on the ISIR is if we have an official transcript. Please ensure that the high school type is correct on the ISIR when submitting the file.

June 10, 2016

  • Emailing Through CVue – If you email a student through CVue and you are not the FP listed on their account, then it will look like it came from whoever the FP is that is listed. When emailing a student who is not yours, please use your Outlook.
  • Money Paid/Received *Update* – Only for depend students: If the parent gives the student money or pays a bill for the student it does not need to be added to the ISIR as money paid/received. If any person other than the student’s parents gives the student money it needs to be added. The FAFSA states, “Money received, or paid on your behalf, not reported elsewhere on this form. This includes money that you received from a parent whose financial information is not reported on this form and that is not part of a legal child support agreement”.
  • Auto Pay – When a student is approved for ARM with an auto payment then there must be proof in the file that it was set up. Erin will be adding this to the checklist for next MOD.

December 9, 2015

  • ARM Approval over 25K – If an ARM approval for over $25K is denied by Dr. Alan Hansen, please remove them from your daily report numbers (like a bad POG). Still do your best to bring in down payments, scholarships, etc., but there are certain cases that cannot be overcome.
  • PLUS Approved but Low Income (Cont.) – When a parent is unable to afford the PLUS and we are trying to bypass the loan we will need a statement from the parent, proof of fixed income, and a completed ARM budget. These items must be turned in to CFA for approval and they all go in the file under FA Parent PLUS Application Results.
  • Head of Household – We have been told by Ed Kraus that if the ISIR shows “Head of Household” but the student should not have filed that way, regardless if they are selected for verification or not, they must correct it. If they put it on the FAFSA on accident it must be fixed or if they actually filed that way then they need to be told to amend their taxes.
  • Entrance Counseling Assistance – Please make sure that you are not stating exactly where to find the answers to the questions. You are allowed to direct the student to use the chart to answer questions but please refrain from pointing out exactly where to go.

September 28, 2015

  • Business Income Form – This is only signed by the student or the parent. Send it to the person who had the income/loss from a business/farm. You will see on the email portion of the form that you can do Part B or Part C, most students are only Part C. If you have question refer to the email Christy Smith sent.
  • Change of Address Before Laptop is Shipped – If a student moves and contacts you about changing their address for their laptop shipment please send a new laptop form for them to sign. Once signed make sure it is in schooldocs.
  • Duplicate Files in SchoolDocs – Files will start failing if duplicate files aren’t deleted from Schooldocs now. Make sure to delete anything that is not needed in the file or that is duplicated.
  • Auditor Questions – Please be specific when you are asking if something will work or not. Explain why you are wondering so that the auditors do not spend extra time trying to figure out why you are asking. *Bad: “does this work” *Good: “can you read the DOB on this SS”. Be specific!
  • New Origination Fee – Starting October 1st the new fee is 1.068%
  • VA Transfer of Credits Form – This form needs to be filled out for every VA student whether or not there will be transfer credits.
  • Transfer Credit Requirement – We can complete an evaluation of unofficial transcripts and fully package a student with them but we do need the officials on file in order for the credis to actually apply to the student’s program.
  • ARM Approvals – When an ARM approval is given by Bret, we will be able to accept that approval +/- $100. This is the new stamp:ARM
  • ARM Approvals (Cont.) – Attached is a template that should be used for ARM approvals. The information listed in this email is required for the auditors even though Bret will approve them without it. Please make sure you are adding this info in there.
  • ISIR Corrections and Auditing – When sending a file in for audit that has had an ISIR correction to match taxes, please put the amount that was corrected not just “corrected to match taxes”.
  • Filing Tax Extensions on ISIR – If a student puts “will file” and says they filed an extension then we need the proof of the extension and the W2s are required. CFA will need to approve this and it all goes in the file. An ASNR will be generated so you’ll need to have the student update the FAFSA as soon as they do file.
  • Everest Transcripts – If the student wants to qualify for loan forgiveness then they cannot use transfer credits. If they use transfer credits and are already in loan forgiveness then those loans will go back into repayment.
  • Dislocated Worker – If a student qualifies for the dislocated worker when they begin then they must maintain a 2.0 GPA to keep it.

August 3, 2015

  • COD Screenshots- Auditors have gone over this a few times. Even if the loans are shown as canceled in NSLDS, they need the COD screenshots.
    • If the loan period end date ends within the last year in NSLDS, pull the COD screenshots. Erin has sent multiple emails on what’s required.
  • Delete duplicate forms out of CVue-  Auditors will start failing files for this if it’s not pointed out in the audit email and stated which ones need to be deleted.
  • Appointments-If you reschedule an appointment for any reason, you MUST make sure you notify the AC and ADOA.
  • Cover Page- When putting together your forms to send to students in docusign select “Cover Page” first then all of your forms will upload to Cvue themselves.  There were a lot of different combinations of forms being sent so it wouldn’t upload.  Selecting “Cover Page” first will ensure that all of the forms your student signs will upload. (SEE BELOW)

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  • Start date on the academic year screen needs to reflect the proper start date.  (SEE BELOW)

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  • ARM Approval-When asking for ARM approval for a loan over 25,000 Bret Whetman will be consulting with Alan Hansen who is being very cautious.
  • UEH- When a UEH approval is denied you can appeal the denial.
    • Get Statement from student that they are aware that a 2.0 GPA is required to be eligible and that there will be a delay in funding.
    • No funding will be ordered until the student passes their first class
    • PCE remains the same
    • Send appeal letter to Online CFA for second approval and put that with the UEH file once received