Uploading POGs – If you receive a POG from a student or AC, please send it to the student advisor to upload into CV. There have been a few instances when the planner has uploaded the POG and it causes issues outside of packaging.
FAA Templates – Remember to use these templates to help build rapport.
Pending Final ISIRs (Reminder) – Files can only be submitted to audit pending final ISIR if the below applies:
1. The student must be selected for verification
2. The corrections made must be made by the planner
3. We must have documentation for the corrections made
4. The corrections need to be identified in the file submission for the auditors.
Final EAs – We will no longer be able to package a file for a student without the final EA with all signatures. We can still submit for audit, but these will not be passed off until the final EA is loaded into CV. These will be treated like students who are “pending POG”.
Fully Signed EAs – Along with Dr. Alan Hansen not signing the EAs, the ADOAs will not be signing them until the POG is uploaded into CVue and verified. You can submit the file pending POG and fully signed EA, but once the POG is uploaded and verified then you’ll need the ADOAs signature on the EA.
Uploaded POGs – Uploading POGs to SchoolDocs will now be the job of the SA team. FPs will now be looking for the verification and the picture to be uploaded in order to count the POG as in.
FAFSA Chat – You can add school codes and check if the school codes have been added, or check for verification via FAFSA chat.
UEH Probation – UEH probation will NO LONGER prevent a student from receiving a tablet.
Signed PCEs and ARM – Please separate the PCE from the ARM and make sure they are right side up before uploading them to schooldocs.
SNT Flag and SNAP – If the SNT Flag states “Yes” on Page 3 of the ISIR, then there will be no need to make any corrections to SNAP on that ISIR. No matter the verification code, if SNT flag is “Yes” then corrections to not need to be made. Example below:
NSLDS – We need to look at the loan details in NSLDS to see if there’s a date of delinquency for Direct Loans. This will not be visible with FFEL loans, so a phone call would be necessary to the loan servicer to see if they’re delinquent or not – that’s really the only way to tell. FFEL loans also follow different guidelines – the default can happen at 270 days delinquent vs 360 days, and they will also require paperwork for a forbearance vs. a verbal forbearance through a conference call.The best advice I can give is to encourage the conference calls with loan servicers if they know they’re delinquent on Direct Loans and then to check on the status with FFEL loans.
Fully Signed EAs – Dr. Alan Hansen will not be signing EAs until the POG is in and verified. This being said, you are able to turn in a file pending POG/Final EA and it will have to have both in order to be fully packaged.