August 8, 2017

  • PLUS Application – No need for a PLUS application if we have proof that the parent cannot take out the loan (on a fixed income).  CFA must approve it, so the necessary paperwork would need to be submitted and approved for additional unsub loans.
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March 11, 2016

  • Copies of Social Security Cards – We cannot accept copies of SSCs. It must be the card itself.
  • Adding House Hold Size to ISIRs – The only time this can be corrected by the FP is when we have a signed verification worksheet and a statement from the student giving us permission to do so.
  • Parent PLUS Credit Check (UPDATED) – The Parent PLUS Credit Check needs to be run within 180 days. If you have a PLUS result that is older than 180 days please run it again. ***The PLUS Auth form is good for much longer. The form itself allows us to run the credit every 32 weeks.

March 9, 2016

  • Uploading Student Documents – As a common courtesy to the auditors and CFA please make sure to have the students docs (ID, SSC, and POG) the right side up before sending to audit. Rotate them if they are upside down or sideways.
  • Step 3 of 5 when using Enrollment Wizard – We have been told to use the start date and Q when putting the term and billing in but L-Dene has verified that we leave the “Start Term” blank. Please see below:docs
  • Italicized Info on Audit Email – If there is an italicized note on your audit pass email please correct it. It will not cause a failure but it does need to be corrected.
  • Adding SNAP to ISIRs – We do need a permission statement from the student in order to correct the ISIR to say yes to SNAP, if they are selected for verification.
  • Parent PLUS Credit Check – The Parent PLUS Credit Check needs to be run within 180 days. If you have a PLUS result that is older than 180 days please run it again.
  • Split Award Years for Pell and SEOG– It is that time of year again when Pell and SEOG need to have a 15-16 disbursement and a 16-17 disbursement. If you have questions, please refer to Erin Anderson’s screen shot email.
  • April MOD Pell– Now that we are down to one disbursement of Pell for 15-16 we can use 2888 instead of the 2887.
  • Laptop Passwords Required Now – Passwords are required now for the HP 450s. It is “student” all lowercase. These laptops are for the Computer Science and Web Design laptops. Students may call and ask you what it is, so now you know.

January 7, 2016

  • GOOFF (Get Out of Fail Free)– An email has been sent out about this. You need 8 perfect files in a row to get one. If you fail a fail you can use it if you fix the file within 24 hours of it failing. See email from Dave (12/23/2015) for details.
  • PLUS MPNs – We cannot accept PLUS MPNs for Masters students. They must be a regular MPN.
  • Parent PLUS Form – Do not send this form if you haven’t actually talked to the parent. An explanation needs to take place with the parent so they know what they are signing. Be sure it is the parent signing the form.
  • UEH Appeals – We MUST do everything in our power to obtain transcripts and ledgers for the applicable schools listed. The appeal process is only for those who CANNOT obtain transcripts (school closure, etc.). Do not take shortcuts.