October 19, 2016

  • ARM Inquiries and Approvals – Bret Whetman is now the Associate Campus Director of IU, so Melissa Seideman will be taking over any inquiries and approvals for ARM.
  • Dependents Other Than Child or Spouse – If a student is selected for verification (V1, V5, or V6) and marks that they have dependents other than child or spouse on the ISIR, we will need documentation to prove the claim.
  • Misspelling on ARM/PCE – CFA will require a new ARM and/or PCE if a student’s name is misspelled on the paperwork.
  • Changing High School Type on the ISIR – Per Ryan Perry, the only instance where we can make the change on a high school type on the ISIR is if we have an official transcript. Please ensure that the high school type is correct on the ISIR when submitting the file.
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July 22, 2016

  • FAFSA Chat – You can add school codes and check if the school codes have been added, or check for verification via FAFSA chat.
  • UEH Probation – UEH probation will NO LONGER prevent a student from receiving a tablet.
  • Signed PCEs and ARM – Please separate the PCE from the ARM and make sure they are right side up before uploading them to schooldocs.
  • SNT Flag and SNAP – If the SNT Flag states “Yes” on Page 3 of the ISIR, then there will be no need to make any corrections to SNAP on that ISIR. No matter the verification code, if SNT flag is “Yes” then corrections to not need to be made. Example below:SNT
  • NSLDS – We need to look at the loan details in NSLDS to see if there’s a date of delinquency for Direct Loans. This will not be visible with FFEL loans, so a phone call would be necessary to the loan servicer to see if they’re delinquent or not – that’s really the only way to tell. FFEL loans also follow different guidelines – the default can happen at 270 days delinquent vs 360 days, and they will also require paperwork for a forbearance vs. a verbal forbearance through a conference call.The best advice I can give is to encourage the conference calls with loan servicers if they know they’re delinquent on Direct Loans and then to check on the status with FFEL loans.
  • Fully Signed EAs – Dr. Alan Hansen will not be signing EAs until the POG is in and verified. This being said, you are able to turn in a file pending POG/Final EA and it will have to have both in order to be fully packaged.

May 31, 2016

  • New PCE in ARM – The PCE still needs to show proof that it was sent to the student. In the future, when the student can sign the PCE, we can accept the signed PCE as proof. Until then, we need to have the email screenshot like always.
  • Conflicting Household Size on ISIR – As per Ryan Perry, we do not need to correct this unless it’s selected for verification. For example, student answers yes to married, yes to children, and yes to dependents but only lists 3 in the household. If it is not selected to verify this then CFA will not question it. If the student has dependency issues then we’ll want to check with CFA to see if they require the correction.
  • Low Income and SNAP *UPDATE* – As per Ryan Perry, we can use the statement on the low income form as proof of SNAP for verification as long as there is not a dependency issue that would require proof and as long as it is not V6. Also, the dollar amount is not required or does not need to be exact in the statement. However, if the student/planner wants to use the LIE as the statement required from the student on SNAP, it must follow the statement requirements for selected ISIR which SNAP is listed and must include years and amounts. (V1, V4, V5, V6)

February 29, 2016

  • Info Sheet (UPDATE)– If a student completes the info sheet and makes an error, the FP is allowed to complete a new one and send it for the student to sign. ***This has been retracted. The FP is no longer able to complete this form on behalf of the student. If this changes Dave will let us know!
  • Address on Info Sheet – If the student address on the info sheet is incorrect you do not need to complete a new one. CFA doesn’t look at that. If any of the references have a wrong address then it will need to be corrected.
  • Cut Off PCE’s – PCE’s cannot be cutoff. They must be corner to corner and show when and who the email was sent to. It also needs to show the disclaimer at the bottom. If anything is cut off it will not pass audit.
  • Money Paid/Received – If the parent gives the student money or pays a bill for the student it does not need to be added to the ISIR as money paid/received. If any person other than the student’s parents gives the student money it needs to be added.
  • SEOG – If the student has used all Pell for the current award year and has a 0 EFC we can still award SEOG.
    If the student has reached Pell aggregate limits and has a 0 EFC we can still award SEOG.
  • Computer Fundamentals – A student can attempt to test out of Computer Fundamentals. It doesn’t cost anything. They can only try one time and have to pass with 90%+. The deadline is Sunday before classes start. If they pass the test then it works like a transfer credit. It can save the students money!!!