May 2, 2016

  • Enrollment Wizard – A while back, we changed our process slightly, adjusting the timing of when we run the enrollment wizard. By delaying this process, we found out that the student does not have the Orientation Class loaded in Canvas. This is preventing them from logging in and getting a feel for how classes will work.
    From this point forward, please run the enrollment wizard as part of your “Awards Out” criteria.
  • Shared Drive – Use the shared drive! This is extremely important for several reasons. Erin brought up another great reason, they use it when they need to send something to CFA and it makes it easier for them. PLEASE use it!
  • Overlapping Loan Period – If NSLDS and COD show an end date for loans that would make it an overlapping loan period, but the loans have all been cancelled/zeroed out, we treat it like normal, not a 4 or 8-month overlap. If the loans have been cancelled then there is no loan period to deal with
  • SNAP and Adding to ISIR – If we have agency proof of SNAP for a student is selected for verification – requiring that we verify SNAP benefits, we DO NOT require a statement to accompany the agency proof. The FP can make the correction to that ISIR with the agency proof. (Ryan Perry – 5/2/16)
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February 4, 2016

  • SFAC – The only thing required to be correct on the SFAC is “Yes” to the question about graduating and “Yes” to the authorization field. The Estimated Program Duration dates do not matter. Neither CFA nor the auditors will dig into this form, but it is important that we fix any conflicting information we can see. If it’s glaring (99 dependents under 12), then we need to fix it.
  • Planner Changing ISIR Info (*Updated) – We cannot change anything on the ISIR unless we have agency proof. The number in the household, the number in college, and changing the dependents from YES to NO or the other way around can still be changed by the planner with a statement. This primarily relates to Child Support and Wages. SNAP can still be added with a statement for all verification groups other than V6. NOTHING CAN BE REMOVED WHETHER IT HAS BEEN VERIFIED OR NOT. The student must remove it. If the planner removes it then CFA requires a wet signature. *
  • Low Income/V6 on New DocuSign Forms – Statements from students should be very similar to what we have been collecting. The only difference should be that we have the student type the information into the form, rather than sending an email.
  • SNT Flag and Low Income – If the low income form or statements indicate income that should be listed on the FAFSA, and they are not able to make the correction themselves due to the SNT flag, then we need to make the correction to add it, wait for the ISIR, and then get a wet signature.
  • Previous Loans – If a student had previous loans the in-school deferment form must be in the file to pass audit.
  • Default Letters – We cannot schedule FAAs without having verified the default clearance letter first.
  • Parents Who Do Not Have a SSN – We need a statement from the parent, indicating they are not citizens and are unable to apply for the PLUS Loan. They also need to add something in the statement requesting that we increase the unsubsidized loan amount.
  • If Pell is Wrong in CVue– Lately we’ve had a few Pell issues where CVue only allows us to put in 2886 when they are indeed eligible for 2887. Email L-Dene Zamora if this happens and she can fix it.
  • POG’s for V4 and V5– This has to be an official transcript when dealing with these two verifications. Therefore if a POG is stamped unofficial or indicated that it is not official then we cannot accept it. Per Ed Kraus.