November 23, 2015

  • Restarts Policy Change – Starting 11/30/15 restarts will be 90 days out rather than 60 days.
  • Prior Enrollment Screen – Please include this screen in the file audit emails. They need it to see if a tablet should be sent or not.
  • Talk vs. Text – While text messages can provide convenience, there are times when an actual phone call is warranted. Please place actual phone calls, to have discussion about ARM, UEH, Verification, etc.
  • MPN/EC– If you have the time available during the FAA, please complete the EC and MPN. The ACs are going to help with them when they can, but if the FP can complete this during the FAA, please do.
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