December 12, 2016

  • Agency Proof of SNAP – Per Ryan P., if the student’s income is above poverty guideline, then we do not need to provide agency proof of SNAP unless they are selected for V6.
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July 22, 2016

  • FAFSA Chat – You can add school codes and check if the school codes have been added, or check for verification via FAFSA chat.
  • UEH Probation – UEH probation will NO LONGER prevent a student from receiving a tablet.
  • Signed PCEs and ARM – Please separate the PCE from the ARM and make sure they are right side up before uploading them to schooldocs.
  • SNT Flag and SNAP – If the SNT Flag states “Yes” on Page 3 of the ISIR, then there will be no need to make any corrections to SNAP on that ISIR. No matter the verification code, if SNT flag is “Yes” then corrections to not need to be made. Example below:SNT
  • NSLDS – We need to look at the loan details in NSLDS to see if there’s a date of delinquency for Direct Loans. This will not be visible with FFEL loans, so a phone call would be necessary to the loan servicer to see if they’re delinquent or not – that’s really the only way to tell. FFEL loans also follow different guidelines – the default can happen at 270 days delinquent vs 360 days, and they will also require paperwork for a forbearance vs. a verbal forbearance through a conference call.The best advice I can give is to encourage the conference calls with loan servicers if they know they’re delinquent on Direct Loans and then to check on the status with FFEL loans.
  • Fully Signed EAs – Dr. Alan Hansen will not be signing EAs until the POG is in and verified. This being said, you are able to turn in a file pending POG/Final EA and it will have to have both in order to be fully packaged.

May 31, 2016

  • New PCE in ARM – The PCE still needs to show proof that it was sent to the student. In the future, when the student can sign the PCE, we can accept the signed PCE as proof. Until then, we need to have the email screenshot like always.
  • Conflicting Household Size on ISIR – As per Ryan Perry, we do not need to correct this unless it’s selected for verification. For example, student answers yes to married, yes to children, and yes to dependents but only lists 3 in the household. If it is not selected to verify this then CFA will not question it. If the student has dependency issues then we’ll want to check with CFA to see if they require the correction.
  • Low Income and SNAP *UPDATE* – As per Ryan Perry, we can use the statement on the low income form as proof of SNAP for verification as long as there is not a dependency issue that would require proof and as long as it is not V6. Also, the dollar amount is not required or does not need to be exact in the statement. However, if the student/planner wants to use the LIE as the statement required from the student on SNAP, it must follow the statement requirements for selected ISIR which SNAP is listed and must include years and amounts. (V1, V4, V5, V6)

May 18,2016

  • Business Income – If there is nothing in the file showing the student had business income, then we do not need to complete a business income statement. If business income is on tax transcripts or the student mentions it on the low income and/or V6 form, then we will need a business income statement.
  • Pending Loans – If academic and award year end dates have passed in COD then the pending loans do not need to be cancelled.
  • Pending Pell – If Pending Pell in COD is going to affect their Pell eligibility with us then it needs to be cancelled.
  • Low Income and SNAP – As per Ryan Perry, we can use the statement on the low income form as proof of SNAP for verification as long as there is not a dependency issue that would require proof and as long as it is not V6. Also, the dollar amount is not required or does not need to be exact in the statement (only need amount for V6 and dependency issues).