July 22, 2016

  • FAFSA Chat – You can add school codes and check if the school codes have been added, or check for verification via FAFSA chat.
  • UEH Probation – UEH probation will NO LONGER prevent a student from receiving a tablet.
  • Signed PCEs and ARM – Please separate the PCE from the ARM and make sure they are right side up before uploading them to schooldocs.
  • SNT Flag and SNAP – If the SNT Flag states “Yes” on Page 3 of the ISIR, then there will be no need to make any corrections to SNAP on that ISIR. No matter the verification code, if SNT flag is “Yes” then corrections to not need to be made. Example below:SNT
  • NSLDS – We need to look at the loan details in NSLDS to see if there’s a date of delinquency for Direct Loans. This will not be visible with FFEL loans, so a phone call would be necessary to the loan servicer to see if they’re delinquent or not – that’s really the only way to tell. FFEL loans also follow different guidelines – the default can happen at 270 days delinquent vs 360 days, and they will also require paperwork for a forbearance vs. a verbal forbearance through a conference call.The best advice I can give is to encourage the conference calls with loan servicers if they know they’re delinquent on Direct Loans and then to check on the status with FFEL loans.
  • Fully Signed EAs – Dr. Alan Hansen will not be signing EAs until the POG is in and verified. This being said, you are able to turn in a file pending POG/Final EA and it will have to have both in order to be fully packaged.
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February 4, 2016

  • SFAC – The only thing required to be correct on the SFAC is “Yes” to the question about graduating and “Yes” to the authorization field. The Estimated Program Duration dates do not matter. Neither CFA nor the auditors will dig into this form, but it is important that we fix any conflicting information we can see. If it’s glaring (99 dependents under 12), then we need to fix it.
  • Planner Changing ISIR Info (*Updated) – We cannot change anything on the ISIR unless we have agency proof. The number in the household, the number in college, and changing the dependents from YES to NO or the other way around can still be changed by the planner with a statement. This primarily relates to Child Support and Wages. SNAP can still be added with a statement for all verification groups other than V6. NOTHING CAN BE REMOVED WHETHER IT HAS BEEN VERIFIED OR NOT. The student must remove it. If the planner removes it then CFA requires a wet signature. *
  • Low Income/V6 on New DocuSign Forms – Statements from students should be very similar to what we have been collecting. The only difference should be that we have the student type the information into the form, rather than sending an email.
  • SNT Flag and Low Income – If the low income form or statements indicate income that should be listed on the FAFSA, and they are not able to make the correction themselves due to the SNT flag, then we need to make the correction to add it, wait for the ISIR, and then get a wet signature.
  • Previous Loans – If a student had previous loans the in-school deferment form must be in the file to pass audit.
  • Default Letters – We cannot schedule FAAs without having verified the default clearance letter first.
  • Parents Who Do Not Have a SSN – We need a statement from the parent, indicating they are not citizens and are unable to apply for the PLUS Loan. They also need to add something in the statement requesting that we increase the unsubsidized loan amount.
  • If Pell is Wrong in CVue– Lately we’ve had a few Pell issues where CVue only allows us to put in 2886 when they are indeed eligible for 2887. Email L-Dene Zamora if this happens and she can fix it.
  • POG’s for V4 and V5– This has to be an official transcript when dealing with these two verifications. Therefore if a POG is stamped unofficial or indicated that it is not official then we cannot accept it. Per Ed Kraus.