September 1, 2016

  • Alliance Grant – If a student has an Alliance Grant in place but also has an ARM set up, that student needs to still pay the monthly payment since the grant is contingent on her graduating and maintaining her GPA. If they graduate with a credit balance then that balance will be sent back to the student after graduation.
  • SEOG ***UPDATED*** – We cannot award SEOG to students who have used their full aggregate limit of Pell even if they have a 0 EFC.
  • Pending POG for V4 or V5 – We can submit a file pending POG if they are selected for V4 or V5.
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February 4, 2016

  • SFAC – The only thing required to be correct on the SFAC is “Yes” to the question about graduating and “Yes” to the authorization field. The Estimated Program Duration dates do not matter. Neither CFA nor the auditors will dig into this form, but it is important that we fix any conflicting information we can see. If it’s glaring (99 dependents under 12), then we need to fix it.
  • Planner Changing ISIR Info (*Updated) – We cannot change anything on the ISIR unless we have agency proof. The number in the household, the number in college, and changing the dependents from YES to NO or the other way around can still be changed by the planner with a statement. This primarily relates to Child Support and Wages. SNAP can still be added with a statement for all verification groups other than V6. NOTHING CAN BE REMOVED WHETHER IT HAS BEEN VERIFIED OR NOT. The student must remove it. If the planner removes it then CFA requires a wet signature. *
  • Low Income/V6 on New DocuSign Forms – Statements from students should be very similar to what we have been collecting. The only difference should be that we have the student type the information into the form, rather than sending an email.
  • SNT Flag and Low Income – If the low income form or statements indicate income that should be listed on the FAFSA, and they are not able to make the correction themselves due to the SNT flag, then we need to make the correction to add it, wait for the ISIR, and then get a wet signature.
  • Previous Loans – If a student had previous loans the in-school deferment form must be in the file to pass audit.
  • Default Letters – We cannot schedule FAAs without having verified the default clearance letter first.
  • Parents Who Do Not Have a SSN – We need a statement from the parent, indicating they are not citizens and are unable to apply for the PLUS Loan. They also need to add something in the statement requesting that we increase the unsubsidized loan amount.
  • If Pell is Wrong in CVue– Lately we’ve had a few Pell issues where CVue only allows us to put in 2886 when they are indeed eligible for 2887. Email L-Dene Zamora if this happens and she can fix it.
  • POG’s for V4 and V5– This has to be an official transcript when dealing with these two verifications. Therefore if a POG is stamped unofficial or indicated that it is not official then we cannot accept it. Per Ed Kraus.

September 21, 2015

  • Grant/Scholarship Money on ISIR – We cannot accept these items as income received. If this is all they receive then they would still be considered low income.
  • 4 Month Loan Period – When putting together a 4 month loan PCE you can bring in whatever amount is left from the old loan even if it is over what a student receives in 4 months usually. Whatever they have left can be brought in.
  • V4/V5 POG’s – We need the actual diploma or transcripts for the POG if they are V4 or V5.
  • Dependent FAFSA with Parents that are not Legal Residents – When completing a FAFSA for a dependent student and the parents are not legal residents you only enter the information for one parent. Put the SS# as all zeros but only put one of the parents info or else the FAFSA will not let you proceed.
  • CampusVue Verification Holds – Before removing any holds in Cvue for verification please check the new ISIR against the last ISIR submitted to CFA. Additional items may need to be provided to clear the new ISIR or forms may need to be corrected to match the new ISIR. If you have questions please ask, don’t just remove the hold.
  • Rescheduled FAA – If you call a student for the FAA and they need to reschedule then they are considered a no show. The only time they are not is if they rescheduled 15 minutes before the FAA or earlier.
  • UEH Transcripts Required – We will need these not only for Pell but for Loans as well. If the student received any type of aid (loans or grants) then we need the transcripts.
  • Expiring ID’s – We need a new ID if the ID will expire within 6-8 weeks after the start date. The ID cannot expire before CFA orders their funds.